CW Asset Management is committed to providing an accessible experience for clients, partners, visitors, and members of the public. We believe people should be able to access our information and services with dignity, independence, integration, and equal opportunity.
We are committed to identifying, removing, and preventing barriers to accessibility in the way we communicate, deliver services, and maintain our digital presence. We will continue to support accessibility in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Integrated Accessibility Standards Regulation, and the Ontario Human Rights Code.
Our Commitment
At CW Asset Management, our work is built on clarity, responsibility, and long-term thinking. That same approach guides our accessibility efforts. We are committed to making it easier for people with disabilities to access our website, communicate with our team, and engage with our services.
- treating all people with respect and consideration
- reducing barriers in communication and service delivery
- responding to accessibility needs in a timely manner
- providing accessible information and communication supports when requested and where required
- continuing to improve accessibility across our organization and website
Accessible Communication
We aim to communicate in ways that take individual accessibility needs into account. When requested, CW Asset Management will work with the person making the request to provide information in an accessible format or with communication supports that are appropriate to their needs and consistent with legal requirements.
This may include providing information in alternate formats, clarifying written material, or using other communication methods that help remove barriers.
Website Accessibility
CW Asset Management is committed to improving the accessibility of our website and digital content. We strive to present information in a clear, usable, and inclusive way, and we consider accessibility as our website evolves.
If you experience difficulty accessing content on this website, encounter a barrier, or require information in another format, we encourage you to contact us. We will review the request and work with you to determine a suitable solution.
Assistive Devices, Service Animals, and Support Persons
CW Asset Management welcomes people with disabilities who use assistive devices. We also welcome service animals and support persons where access is required for our services and interactions, subject to applicable health and safety requirements and any site-specific restrictions.
If a site condition or safety requirement creates a limitation, we will work with the individual to explore reasonable alternative arrangements.
Training
CW Asset Management is committed to providing accessibility training as required to employees and others who interact with the public or who are involved in developing our policies, practices, and procedures. Training is intended to support respectful communication, awareness of accessibility obligations, and an understanding of how to respond appropriately to accessibility-related needs.
Feedback
Feedback on accessibility is welcome and helps us improve. If you have questions, suggestions, or requests related to accessibility at CW Asset Management, please contact us:
- Phone: 519-686-5408
- Address: 1020 Pond Mills Road, London, Ontario N6N 1A2, Canada
- Website: Use the contact form on our Contact page
We will make reasonable efforts to respond in a timely manner and to address accessibility concerns in a practical and respectful way.
Ongoing Review
This policy will be reviewed and updated as needed to reflect changes in our services, our website, and our legal accessibility obligations.